Shipping policy

Shipping destinations
We currently ship to the 48 contiguous United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses or international destinations.

Shipping price
Tracked standard shipping is free for the three launch products. Any applicable taxes are shown at checkout.

Processing and delivery
Orders are fulfilled by our supplier from China. Estimated processing is 1–3 business days, followed by approximately 5–11 business days in transit. The hanging toiletry bag route is estimated at 5–8 business days in transit. These are estimates, not guaranteed delivery dates. Weekends, holidays, customs processing and carrier delays may extend delivery.

Tracking and separate parcels
Tracking is sent when available after shipment. Products in the same order may arrive in separate packages. There is no express shipping option for these products.

Questions or delayed deliveries
Contact jota.agency72@gmail.com with your order number. Please check the delivery address before placing an order and contact us promptly if it needs to be corrected.